Creative Zen Vision W Review – 60 GB Personal Media Player

Creative Zen WAhh, toys… the latest one to enter the fold is the Creative Zen Vision W personal media player. This device does just about everything.

But is it any good? Well, read on to find out.

Feature List

  • 4.3″ WQVGA high-resolution LCD screen – View 480 x 272 resolution in a wide aspect screen at up to 262,144 colors or output video and photos to an external display at a maximum of 720×480.
  • Holds up to 240 hours of movies – ZEN support formats such as AVI, DivX 4 & 53, XviD4, MPEG-1, MPEG-2, MPEG4-SP, WMV9 and Motion-JPEG, which simply means more choices and fewer restrictions.
  • Store up to tens of thousands of photos – Complete with a thumbnail gallery and zoom capabilities.
  • Zen Vision WUp to 15,000 songs – With 5-band EQ or 8 preset EQ settings and 96dB signal-to-noise ratio.
  • TV output – Connect the ZEN to a projector or TV with the bundled AV cable for everyone to see.
  • FM radio – Listen to more music with the integrated FM radio with 32 station presets.
  • Personal organizer – Syncs your contacts, calendar, and tasks with Microsoft Outlook.
  • Voice recorder – Record meetings, lectures, even voice memos.
  • Long lasting battery – Enjoy up to 13 hours of music, or 4.5 hours of movies.
  • Offload digital photos – Transfer pictures from your camera to ZEN without a computer.

Initial Impressions

The device was packaged with accessories including earbud headphones, a wall power adapter, a USB cable, a software disc, A/V-out cables, and a felt case.

After unpacking the device I noticed that it is hefty, but not heavy. It weighs 10.5 ounces and though it looks a little plain you can tell that the screen is quality even before you turn it on.

Creative Media ExplorerThe software installed just fine on my heavily abused XP system and is very simple to use. It includes functions to load songs, video and photos on the device as well as the ability to rip audio CDs. One thing notably missing however was the ability to rip DVDs.

This to me was a glaring omission. How does Creative expect people to get their DVDs into this PMP device? In order to perform this task I had to use some other software. I’ve documented the process of ripping DVDs to your hard drive for transfer to the Zen here. I’ve got two options, one fairly simple but not free, one free but a little more complicated.

Back to the review at hand…

Creative Media ImportI found Creative’s transfer software to be very simple to use and after loading up some MP3s and videos I immediately plugged in my Bose QuietComfort 2 headphones to take a listen. With these headphones I initially felt the sound quality was a little flat, but then I changed the EQ settings to suit my preference and it sounded fantastic.

I then threw on a movie and was impressed with the sharpness and clarity of the video. I never forgot that I was watching a tiny screen, but I was very, very happy that I hadn’t picked up an iPod. The Zen W’s screen is at least 200% larger and I wouldn’t want it any smaller.

The only thing that I immediately missed is some sort of built in stand for the unit. If you want to set it down to watch it you’ll have to lean it against something, and then it wants to slip. I’m considering making a stand for it myself on my PlasmCAM.

The Good and Bad

Things I Like:

  • The screen is beautiful. It is very sharp and clear and has a good refresh rate.
  • The user interface is very intuitive. I didn’t read a single page of the manual, but everything was extremely easy to figure out.
  • The built in speaker is adequate. I wish it could go a little louder but hey, at least it has one, (unlike the iPod and other units).
  • Movie ShotThe player remembers exactly where each movie stopped, and resumes playing from that spot, even if you watch several different movies at at time.
  • The fast forward and rewind functions work awesome! They start out slow and then speed up exponentially. It feels just right – very unlike Ipod.
  • The non-bloated, functional and simple software.
  • Although I haven’t tested it yet, I’m looking forward to syncing the device with TiVo as the box says “…transfer them to your player using TiVoToGo…”.
  • Creative built in a ton of extras such as Outlook contact, calendar and task syncing; and excellent FM radio and a microphone for recording.
  • CNet claims 18 hours and 28 minutes of MP3 battery life, with 5 hours 6 minutes of juice when playing video, which is far more than Creative’s claims. In addition, it’s removable so you could get an extra one if you wanted to keep going after that.

Things I don’t like:

  • You must install the Creative software in order to transfer files. Although you can easily partition up to 16GB to act as USB Mass Storage, it doesn’t allow you to just see the whole 60GB and drop files where you want them. Still, this is a reasonable compromise.
  • Although the size is fine, I wish it was just a little thinner. Its .9″ thick and it would be ideal if it could be more like .3 – .5″ thick. I realize the technology isn’t there yet.
  • The buttons are a little too small for my fingers. I’m 6’1″ with fairly large hands.
  • It doesn’t stand up by it’s self. If you set it down it needs to lean on something.

In order to test the widest range of encoded information I downloaded a bunch of bootlegged movies from the Internet (and then deleted them immediately afterwards of course :-) ). I did this because I can’t possibly create test formats for the wide variety of choices out there.

Compatibility

Formats Tested:

  • I checked out a version of Employee of the Month, encoded with TMPGEnc, 352×240, at 30fps, and it worked well until about 1/2 way through when the voice got out of sync with the video. This is normally associated with the quality of the software used to encode the video.
  • An Inconvenient Truth encoded with TMPGEnc, 352×240, at 30fps worked flawlessly.
  • I tried to install Bowling for Columbine which was encoded with MPEG4, 560×304, 24fps, but the Creative MediaSource software failed to convert it and therefore it did not transfer to the device. The software did not explain why it couldn’t convert it, it just failed.
  • While watching a video of Half Baked (encoded with XVID, 624×336, 24fps) the video played back choppy. Approximately every 10-20 seconds there would be about a .5 second pause.
  • Barnyard, encoded in MPEG1 Layer 2, 352×240, 30fps worked just fine.
  • The Ant Bully, encoded with DivX 6.2.2, 352×240 at 30fps worked perfectly.
  • Casino Royale, which incidentally is the greatest Bond movie ever made!!!, encoded in MPEG1 Layer 2, 352×240, 30fps worked fine as well.

I could go on, but I think you get the picture. I’d say that approximately 90% of the movies downloaded at least worked. A few of them had a glitch or two. The ones that I ripped from my own DVDs, using this method, worked flawlessly.

Summary

I had considered every personal media player on the market before picking up the Zen Vision W. Money was truly no object, I just wanted to get one that had a fantastic screen, long battery life and excellent compatibility with a wide range of encoding and formats.

For any amount of money I don’t think you can do better than this media player, and given that you can pick one up for $350-400 it makes the perfect A/V travel companion.

Other Resources

As always, questions and comments are welcome, and if you found this article useful please do me the favor of DIGGing it, bookmarking it with Del.icio.us, or any of your favorite sites from up by the article title.

Have fun!

EDIT: 1/8/2007 I also just added a complete teardown of this device for those that might be interested in upgrading the hard drive.
Zen Vision W Case
EDIT: 7/12/2007 Thanks to Michael we have this picture of the SF Planet Zen W Case w/stand. As he described it:

The kickstand is built separate as a flap in the back. The top cover just throws back and hangs there to keep the weight pulling backwards onto the kickstand.

And when you’re done, the kickstand is magnetic, so it will snap back to the case and not stick out.

Comments

  1. The Man says:

    FYI in case anyone else runs into this issue…

    When installing the machine onto a different machine we encountered an error in getting the computer to recognize the Zen.

    We kept getting an error that read “MTP Player Not Recognized”. After trying just about everything I could think of, I came across this thread. All I needed to do was get the fixup.zip file, but the problem was, the link was dead!

    Much, much further in the thread someone else found the file at the very bottom of this thread. The link to the specific file you need is here for now.

    After running the fixup file and plugging the device back in, everything worked.

    Whew! I sure wish Creative had better documented that issue.

    John

  2. Crystal says:

    Ok.. I ran the fixup.. but there’s one part of the process that I don’t get. It asks me to go to “view” and “show hidden devices”. Then it asks me to remove my player.. I don’t know what to remove??? I don’t know if I’m suppose to remove the driver that was installed when I first got it.. or if I’m suppose to simply remove the USB “unknown device” .. I’m guessing it wasn’t the second because it didn’t work.

  3. The Man says:

    Crystal,

    Sorry… I know it was also very frustrating for me. Its a little difficult for me to tell you exactly what to try (not being there and all) but if you’ve already run the fixup file then I’d recommend the following, in order of preference:
    – Physically disconnect the Zen device and then reconnect it.
    – Reboot the computer and then connect the Zen.
    – Reinstall the Zen software – full install – and then reconnect the device.

    I probably should have documented the process exactly when I encountered the problem, but I was more focused on solving it so I’ve forgotten the exact steps I took.

    John

  4. Scott says:

    Dear One Man,

    I heard some of the previous Creative products had static current problem where the system freezes due to the static. Did you face any such problem with Vision W?
    I also heard people discussing that audio out point (where you plug the headphone) does not work (or the connection loses) after 6-7 months of use. Any comments on this?

    Thanks for the detailed review. I am deciding whether to buy iPod Video or Vision W.

    Thanks again…

    Scott – from MN

  5. The Man says:

    Scott,

    Thanks for the comments!

    I have yet to experience any sort of freeze, or for that matter any type of glitch at all with the Zen. At this point it’s traveled coast to coast in planes, trains and automobiles with no issues.

    As far as the headphone jack is concerned, we haven’t owned it long enough yet for me to give a long term report, but if you look at the complete teardown of the unit that I did you’ll see that the jack is pretty solidly mounted on the unit, so it would take a serious failure for that to stop working.

    In other words it’s not going to just jiggle lose or anything.

    I’ve owned an iPod for years, but everything about the zen is better and I wholeheartedly recommend it at this point.

    Take care,

    John

  6. ryoutsu says:

    How does the battery work? Is there an internal battery? or o I need that Li-ion battery pack thing?

  7. The Man says:

    The unit comes with a large li-ion battery. It snaps on, so the good news is that since it’s not embedded in the unit you can purchase a second battery if you really need a lot of playback time.

    I’ve used mine for well over 5 hours playing back movies on a TV while traveling, for what it’s worth.

  8. ryoutsu says:

    So the battery that I see often advertised together with the Vision W is a second battery?

  9. The Man says:

    Hmm. Well, I haven’t seen any of the ads that you are referring to, but I didn’t do much comparative shopping.

    But the packaging that comes from Creative includes a battery, so I don’t know why anyone would advertise it as having a seperate battery.

    It’s the kind of thing where if you remove the battery there is a huge chunk missing from the back of the player. You simply can’t sell it without one.

    I’d recommend you clarify that with whomever you are thinking about buying it from. Make sure they mean 2 as opposed to 1 battery.

    John

  10. noiskee says:

    i’m planning on buying the 30gb zen vision w.i just want to ask if u can directly input data(type using the creative zen device?without a keyboard?) on the calendar,tasks,etc functions?or do u have to use outlook or the included software to do that?and can u plug thru usb and copy paste directly videos and mp3s to the device?or u need to use the software?

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