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Posted on Feb 06, 2007 - 2:13am by John P. in Tutorials
I’ve got a Motorola DCT6416 HD DVR unit from Time Warner Cable (formerly Comcast) and I have a problem with it constantly muting itself. It makes me want to throw the damn thing out the window!
Luckily, I got the answer on how to get around the issue along with a couple other hints. Still, I must say that this Motorola box is a piece of crap compared to Tivo.
If you are experiencing an issue where a small MUTE is centered at the top of the screen on your TV, you are NOT going crazy. It’s the crappy Motorola DVR box muting it’s self. The real problem is that the remote comes programmed to work a TV and not the box. Brilliant right?
This often occurs when you leave your DVR powered off for a while and then turn it on. It will power on and record a show but when it turns itself on, the volume is muted on the cable box.
Here is how to reprogram your remote so you can unmute the DVR:
Now, while you’re doing that how about making another change to improve your quality of life with this DVR? You can program your remote to give you a 30 second skip, perfect for jumping over those commercials:
If this helped you out, or you have other related tips, please drop me a comment below to let me know.
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I have a motorola DCH6416 and don’t have a ’setup’ button on the remote. My remote is the UR4U-MDVR-CHD2. Any tips would be GREATLY appreciated. I can’t live without a 30s skip.
I have been trying to figure this out for the UR4U-MDVR-CHD2 as well. I posed this question on the AVS forum: http://www.avsforum.com/avs-vb/showthread.php?t=899801&page=2.
A Charter employee who posts there is contacting the remote manufacurer to see if they have a fix.
damn man …you are the man ..once again i looked like the man ….dang mute button …. no indication at all ..just that dvds played fine and we seen the video and did your little tutorial up there and it worked ..and the 30 second skip ahead is GOD lol
thanks so much
our TV service said they would send a tech out in 9 days and it took less than 5 mins to get it fixed …
thanks again
Glad to be of service Matthew! :-)
John! Kudos for both the Unmute and 30-sec skip tips. They both worked on my DCH 6416. The mute problem was much worse on my set: anytime, I would start a recorded program, or come out of any fast forward/review speed to play, the sound would be muted on my home theater. I was having to use another remote to switch to another input on my Home Theater receiver and then back again, evertime (it was ridiculous). I still have to mute and unmute every time I do any of those things I mentioned above, but now at least its on the same remote and w/ the button I assigned right next to the play button.
The 30-sec skip is great. I used to have a Moxi box. I had a small HD but i loved the fact that it had a:
30-second skip
8-second backup
15-minute skip
15-minute backup
Using those 4 buttons you could get anywhere with a 3-hour recording within about 4 seconds.
Any chance you know of a way to program a 15-minute skip/backup, or something like that?
Thanks,
Jahna
I tried to map the 30-second advance gimmick to the A key, but it didn’t work. Now my A key doesn’t do anything. How do I return the A key to it’s original functionality? Trying to set the original code for the cable box also doesn’t work.
Thanks.
1. Press the device key (”Cable”) at the top of the remote.
2. Press and hold the “Setup” key until the “Cable button blinks twice.
3. Type in the code 994. The “Cable” key will blink twice.
4. Press the “A” key twice. The “Cable” key will blink twice if successful.
I have a Motorola DCT6416 III but I don’t have a Setup button.
I really want to map a 30 second skip to a button to help me skip ads more easily. Any idea how I can do this?
Thanks!
(I’ll bookmark this page and check back.)
worked on my DCT 6416 III. this problem just showed up for me today, and of course tech support had nothing. Thank you for figuring this out! and ive been wanting that 30 sec advance since i got the damn thing.
30 sec skip hack worked great on my UEI 1056B01 remote and DCH6416 STB. I wanna know where these remote codes come from. Is there a guide or list somewhere? How many more hidden functions are there?
Does anybody know how to get back the on-screen graphics? Somehow i lost them. I come home one night and i have no info screen, guide screen, VOD screen, DVR screen…basically anything that is blue wont show up. I cant view any recordings. I cannot pause live tv. I cannot skip back on live tv. I cannot do anything! F#$% !!!!
I am really frustrated. I tried unplugging it for a minute and it started up the with the same problem. I can still change the channels but i get no channel info about what is showing.
Please help guys. any ideas?
I got a new box from TWC and had a similar issue yesterday. I called TWC and they had to “send a signal to the box” so it would start up the functionality and begin loading the guide data. Try that.
Awesome! I’ve been on hold with Time Warner for over 15 mins…nothing a little google search can’t do. Thanks so much…I now have SOUND!!!!
John P., is my God. I am nothing. He is everything. You rule the heavens and the earth….
because I got my 30 second skip back!!!! I just dropped Dish for TW and had several conniptions yesterday discovering there was no 30-second skip button.
You have remedied this…and I will forever be a mere foot soldier in your army of truth.
Ryan,
I have never seen anyone so happy to get control of their remote before. I am glad to have been your humble servant.
Cheers,
John P.
Please help! I called TW today to fix my DVR while I was on the phone they had me change my Volume to Variable I am trying to put it back on Fixed bc the sound is better now when I put it on Fixed the Volume Button or mute Button on the remote or box does not work PLEASE help
Legend! – Thankyou.
I set it then tried to change to another btn but now it just does 30 sec back now. Can you help
wow, you solved my problem…you, sir are a king among men!
TWC delivered me a new box and now when I click “CBL” and then volume, it goes back to the “TV” and adjusts the TV volume. Our TV volume is at zero because our audio goes thru the stereo. Does anyone know how to sync the new cable box volume with our old remote? All other cable box functionality seems to be working.