Google has launched an experimental service called Google Voice Local Search which makes local-business searches accessible over the phone.
And it’s free. Google doesn’t charge you a thing for the call or for connecting you to the business. So stop dialing 411 and paying those astronomical Cell phone charges!
Here is a sample call I made to demonstrate:
To try it yourself, just dial 1-800-GOOG-411 (1-800-466-4411) from any phone.
Here are a few of the features:
You can find a business listing by category. Just say “pizza,” for example.
You can send the listing details to your mobile phone via SMS.
The service is fully automated, so it doesn’t rely on human operators.
It connects you directly to the business, free of charge. However, your telephone company may apply regular charges for making a phone call or receiving an SMS.
Here is how to use it:
When you are asked for city and state, you can:
say the city and state like “beverly hills california”.
say the zip, e.g. “nine-oh-two-one-oh”.
type the zip code using the key pad, e.g. “9-0-2-1-0″.
When you are asked for a business name or category, you can:
say a business name, like “Giovanni’s pizzeria”.
say a category name, like “hardware stores”.
say “go back” to change city and state.
When browsing through results, you can:
say the listing number (e.g. “number two”) or press the corresponding key (e.g. “2″) to choose a listing or navigate between results.
say “text message” or press “9″ to receive a text message, when you are calling from a mobile phone.
say “details” to get more information about the current listing.
say “start over” or press “*” to start from the main menu.
Incidentally, there is also another free 411 service called (appropriately) 1-800-Free-411. But that one makes you listen to a 15 second ad before giving you your free listing.
Incidentally, there is also another free 411 service called (appropriately) 1-800-Free-411. But that one makes you listen to a 15 second ad before giving you your free listing.