Comments on: How to Negotiate with Sprint PCS During a Contract http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/ Specialization is for Insects. Tue, 14 Feb 2012 05:44:21 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: How to Deal with Bad Service–Be Reasonably Unreasonable - Mind Your Decisions http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/comment-page-1/#comment-89266 How to Deal with Bad Service–Be Reasonably Unreasonable - Mind Your Decisions Wed, 10 Aug 2011 04:42:30 +0000 http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/#comment-89266 [...] can hear a complete negotiation recording with Sprint from John P. at One Man’s Blog. I listened to parts of his lengthy call and was impressed at his slow, measured, pace of being [...] [...] can hear a complete negotiation recording with Sprint from John P. at One Man’s Blog. I listened to parts of his lengthy call and was impressed at his slow, measured, pace of being [...]

]]> By: ken http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/comment-page-1/#comment-65991 ken Mon, 18 Oct 2010 19:11:44 +0000 http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/#comment-65991 This stuff works!!!!! I have sprint and comcast and vonage . I negotiate better rates all the time. One key is dont get discouraged if you dont get what you want with one phone call. I do this all the time. Especially comcast. They are easy but it takes a couple phone calls and patience. If I dont get a good deal I respectfully hang up and call back right away and in a matter of minutes have a good deal for 6 months or a year that saves me big money. just depends who you talk to and when , timimg!!! I have internet and cable service through them and have done this for 6 years now!!! rarely do I pay full price. Sprint is a little harder but they will deal especially if you talk to retention. But note this mark down who you talk to!! They are horrible about what they say to you and promise you. they have an employee ID number. I negotiated a great deal becasue I have 4 phones on the acoount.But midway through the deal they changed it and it can be changed by them!!! I called and got a huge credit becasue I said it was not right. Although it took some work. Vonage is easy to just talk to retentions . I simply said I have comcast and might switch to their triple play and boom they gave me a great rate for a one year price!! Remember the key is dont get discouraged. be nice and joke around with them. With comcast when they say how are you I say good but want to feel comcastic today!!!! great ice breaker. Comcast has a lot of unadvertised specials you might have to call at different times of the month. (A comcast employee told me this) So all this may help you but take it from me I have all these services and pay a lot less than advertised!! May not work everytime or every day but does work. results may vary becasue of your market or even who you talk to. But b all my bills I have comcast high speed internet ,cable with hbo starz and showtime and digital preferred 2 HD boxes, vonyage with all the bells and whistles and sprint with 1500 shared minutes with 4 phones and unlimited texting, and I pay around $160.00 a month for all this. I share my phone with my mom and dad and sister do they pay 3/4 of the phone is 70.00 so I pay $17.50. good luck!! being a good negotiator can be rewarding. and they will bargain believe me escpecially in this type of economy! Remeber they don't want to lose market share and want to retain you especially if you pay your bills on time and you are a long time customer!!! you have more leverage than you think!!!!! This stuff works!!!!! I have sprint and comcast and vonage . I negotiate better rates all the time. One key is dont get discouraged if you dont get what you want with one phone call. I do this all the time. Especially comcast. They are easy but it takes a couple phone calls and patience. If I dont get a good deal I respectfully hang up and call back right away and in a matter of minutes have a good deal for 6 months or a year that saves me big money. just depends who you talk to and when , timimg!!! I have internet and cable service through them and have done this for 6 years now!!! rarely do I pay full price. Sprint is a little harder but they will deal especially if you talk to retention. But note this mark down who you talk to!! They are horrible about what they say to you and promise you. they have an employee ID number. I negotiated a great deal becasue I have 4 phones on the acoount.But midway through the deal they changed it and it can be changed by them!!! I called and got a huge credit becasue I said it was not right. Although it took some work. Vonage is easy to just talk to retentions . I simply said I have comcast and might switch to their triple play and boom they gave me a great rate for a one year price!! Remember the key is dont get discouraged. be nice and joke around with them. With comcast when they say how are you I say good but want to feel comcastic today!!!! great ice breaker. Comcast has a lot of unadvertised specials you might have to call at different times of the month. (A comcast employee told me this) So all this may help you but take it from me I have all these services and pay a lot less than advertised!! May not work everytime or every day but does work. results may vary becasue of your market or even who you talk to. But b all my bills I have comcast high speed internet ,cable with hbo starz and showtime and digital preferred 2 HD boxes, vonyage with all the bells and whistles and sprint with 1500 shared minutes with 4 phones and unlimited texting, and I pay around $160.00 a month for all this. I share my phone with my mom and dad and sister do they pay 3/4 of the phone is 70.00 so I pay $17.50. good luck!! being a good negotiator can be rewarding. and they will bargain believe me escpecially in this type of economy! Remeber they don’t want to lose market share and want to retain you especially if you pay your bills on time and you are a long time customer!!! you have more leverage than you think!!!!!

]]> By: Darren Klein http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/comment-page-1/#comment-40057 Darren Klein Sat, 05 Jul 2008 18:56:43 +0000 http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/#comment-40057 Why did you tell them you had invested so much in Sprint-only gear? That gives him a bargaining chip. Why did you tell them you had invested so much in Sprint-only gear? That gives him a bargaining chip.

]]> By: John P. http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/comment-page-1/#comment-5791 John P. Sun, 10 Jun 2007 06:29:15 +0000 http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/#comment-5791 Oh, and if you need to get out of the contract here is a helpful little guide on <a href="http://roaminghack.blogspot.com/" rel="nofollow">how to do it without penalties</a>. Oh, and if you need to get out of the contract here is a helpful little guide on how to do it without penalties.

]]> By: Jamie Harrop http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/comment-page-1/#comment-5779 Jamie Harrop Sat, 09 Jun 2007 18:33:26 +0000 http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/#comment-5779 Remaining calm and staying focused... it was very obvious you were doing both of those during your call. Good job! Re. the ad. I believe Google Geo-targets ads for me being from the UK, but I think it was just coincidence it happened to be a company down the road. In fact, I'm quite sure it was, because my connection comes from London (London is the city which is outputted when a whois on my IP is performed) and London is a good five hour drive from me. :) Remaining calm and staying focused… it was very obvious you were doing both of those during your call. Good job!

Re. the ad. I believe Google Geo-targets ads for me being from the UK, but I think it was just coincidence it happened to be a company down the road. In fact, I’m quite sure it was, because my connection comes from London (London is the city which is outputted when a whois on my IP is performed) and London is a good five hour drive from me. :)

]]> By: John P. http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/comment-page-1/#comment-5778 John P. Sat, 09 Jun 2007 18:25:02 +0000 http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/#comment-5778 KP - You should have recorded it so I could put it up here too! :-) KP – You should have recorded it so I could put it up here too! :-)

]]> By: John P. http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/comment-page-1/#comment-5777 John P. Sat, 09 Jun 2007 18:24:30 +0000 http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/#comment-5777 Jamie, Believe me, I don't want to be on that call either, and I don't think anyone feels comfortable or relaxed. But that's OK. The two most important things under your control in any negotiation are: <ul> <li>Remain calm - at least outwardly. If the other party perceives aggression you immediately put them on their defenses and then you are going to have a very difficult time getting anywhere.</li> <li>Stay focused on your goals. Hopefully you had something in mind that you were aiming for before entering the discussion. Continuously steer the conversation in that direction.</li> </ul> I've had many, many training programs for this sort of thing including the <a href="http://www.pon.harvard.edu/" rel="nofollow">Program on Negotiation at Harvard Law School</a>. Also, don't forget I was a Vice President of Sales for several years, so one might say that I have a great deal of practice. :-) Thanks for clicking on the Ad. ;-) That is quite interesting that it happened to be a company nearby. I wonder if that is because Google was able to Geo-target the ad to your specific location? John Jamie,

Believe me, I don’t want to be on that call either, and I don’t think anyone feels comfortable or relaxed. But that’s OK. The two most important things under your control in any negotiation are:

  • Remain calm – at least outwardly. If the other party perceives aggression you immediately put them on their defenses and then you are going to have a very difficult time getting anywhere.
  • Stay focused on your goals. Hopefully you had something in mind that you were aiming for before entering the discussion. Continuously steer the conversation in that direction.

I’ve had many, many training programs for this sort of thing including the Program on Negotiation at Harvard Law School. Also, don’t forget I was a Vice President of Sales for several years, so one might say that I have a great deal of practice. :-)

Thanks for clicking on the Ad. ;-) That is quite interesting that it happened to be a company nearby. I wonder if that is because Google was able to Geo-target the ad to your specific location?

John

]]> By: KP http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/comment-page-1/#comment-5773 KP Sat, 09 Jun 2007 16:55:25 +0000 http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/#comment-5773 Thanks Oneman... This works! I just tried a similiar approach with Comcast (my cable provider) and saved $50 a month. Thanks Oneman… This works! I just tried a similiar approach with Comcast (my cable provider) and saved $50 a month.

]]> By: Jamie Harrop http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/comment-page-1/#comment-5760 Jamie Harrop Sat, 09 Jun 2007 10:55:56 +0000 http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/#comment-5760 Umm... that was strange. I just clicked a Google Ad on this page and it turns out it was for a company just down the road from me. It's a small world. :) Umm… that was strange.

I just clicked a Google Ad on this page and it turns out it was for a company just down the road from me. It’s a small world. :)

]]> By: Jamie Harrop http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/comment-page-1/#comment-5759 Jamie Harrop Sat, 09 Jun 2007 10:54:44 +0000 http://onemansblog.com/2007/06/09/how-to-negotiate-with-sprint-pcs-during-a-contract/#comment-5759 Geez, John. I don't know how you have the patience. All I want to do when I'm on the phone to a provider like Sprint is get off the phone as soon as possible. It's very rare I'll feel comfortable and relaxed in a situation like that. Who's your training and how much does he cost? :D Geez, John. I don’t know how you have the patience.

All I want to do when I’m on the phone to a provider like Sprint is get off the phone as soon as possible. It’s very rare I’ll feel comfortable and relaxed in a situation like that.

Who’s your training and how much does he cost? :D

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