Yesterday I was at Costco to get meat to make my world famous Souvlaki when I decided on a whim to purchase an Apple iPod Touch. This thing sells for $489, so right off the bat it had better be good.
Now, I don’t know jack about iPods or iPhones, but the signs in Costco all said something about coming with the latest greatest software functionality and they tell you all these things you can do with it… surf the web, watch movies, etc. So, I left the store happy and went home to give it a try.
The first thing I did was plug it into my laptop which was already running iTunes (required for iPods), and iTunes started syncing up with it. Meanwhile it prompted me to register my new device. So, I’m thinking, “Ok, cool. I’ll give you my details and all since you are about to entertain me”.
Now, get this. After I finish registering the first thing that happens is I get this huge notification that there is “a new software version 2.0” available, and just click here to get it! So, now I’m excited. Yippee! I’m gonna get the brand new software for my brand new iPod! So, I click on the link and Apple tells me, we’re so glad you decided to upgrade! That’ll be $9.99 please.
WTF? $10?!? I just unboxed the device and you’re telling me you want me to purchase an upgrade or I can’t have all of it’s functionality?!? I mean seriously, I haven’t even used it once! The headphones have not even been plugged in! And, it’s a $500 product.
Excuse me Apple – but that is F-ed Up. Creative would never do that to me (and the Zen kicks ass too by the way).
There is nothing I hate more than nickel and dimeing people, and this is the biggest complaint I’ve heard from all of my friends with Apple products. “You’re gonna love it, but be prepared to pay!”