Everyone has been driven crazy by a poorly staffed call center, sitting behind a horrible Interactive Voice Response Unit (IVRU) while calling a service provider like the phone company, cable company, government office or technical support. Well, help has now arrived.

Paul English, the CTO of Kayak.com, decided to build a site to help people get through to a real human after one such frustrating call. The result is GetHuman.com.
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J.P. Morgan was interested in buying a pearl pin. The jeweler he approached found the perfect pin and sent it in a box to Morgan with a bill for $5,000.

The following day the box was returned wirh a note from Morgan:

I like the pin, but I don’t like the price. If you will accept the enclosed check for $4,000, please send back the box which is sealed with the seal unbroken.”

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