Have you ever purchased an expensive piece of electronic equipment along with an extended warranty only to have that product break during the warranty period… wait, I’m not done yet… but then when you try to contact that company (Circuit City, this means you!) you find out that they dodge you like a stray bullet? Well, you’re not alone.

Here’s a story of a man in New Jersey that had a problem with a Dell laptop and found a basically fool-proof way to get that problem solved!
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