A couple of weeks ago I decided to order some business cards that I could hand out instead of having to write down my domain name on pieces of paper for people when my blog comes up in conversation. So, I went over to VistaPrint.com and gave their process a whirl.
It took me about 45 minutes to search through all of their different designs until I had finally decided on and customized my new cards. By the time I was done I ordered two sided, full color, glossy cards on the heaviest weight paper. Yeah, I’m a sucker for upgrades.
I found the entire process to be relatively simple. You pick the design you want, fill in a form with your info, then customize things by deleting unused fields, dragging others around to where you want them, and changing fonts if necessary. All in all, if you can use MS PowerPoint, you can create your own business cards.
I was generally pleased with the order process with only one exception… the pricing “scheme”. When you are designing your products the prices are really cheap. But where they get you is at the very end when it comes time to pay for shipping.
The standard shipping is 21 days for about $7.50. You can bump that up to 7 days for $15 or 3 days for even more. Anyway, when it came right down to it even with the shipping it was cheaper than local printers as well as a couple of other online printers that I looked into.
Now, after I completed the order for 1,000 of these babies for a grand total of $47 including shipping, the system game me an offer to get an extra 500 for only $4.50 more, so I took it. This means that 1,500 full color, two sided, heavy duty, glossy cards came to a grand total of $51.46 delivered.
Over the next week I began to receive e-mails almost every day from VistaPrint.com trying to sell me more and more stuff. It was so annoying that I had to actually use their unsubscribe function in the e-mail. It seems to me that when a company is this aggressive you also have to worry about them selling your address to other companies.
About a week later the cards arrived in the mail. Generally speaking I have to say I’m a bit disappointed with them, but only for one reason. In the screen capture above – which is what I saw when I was proofing the cards – all of the black on the front of the card is clearly the same color dark black. But when I received the cards there is a distinct color differential between the photo area at the top and the rest of the black background. To me, this destroys the aesthetics of the cards, though others have not noticed or told me it looks fine.
I intend to contact the company to ask them to be reprinted as they appear on screen, then we’ll find out what kind of customer service they actually offer. But all in all I would say that so far I would not order from them again. The combination of Spamming me, extraordinarily high shipping costs, and marginal quality printing don’t leave me wanting to rush out and order more from them.
If anyone else knows of a great online printing company please share your experience down in the comments. Thanks!
Twice i ordered from Vista Print, twice my credit card was hacked around the same time. I’ll never use them again.
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You all should monitor your bills. Vistaprint is also known for selling the credit card numbers of customers to opt-out programs. A dollar here and a dollar there, most people don’t notice so they never opt-out.
Over-night prints, Moo cards… all much better than Vistaprint.
I ordered business cards, and paid with PayPal, now they sent a email, refuse to print till I pay, even with proof that it was paid ,I filed a dispute with PayPal, but never again will I order from this company, and hope anyone else wouldn’t.
Forgot to say, biggest con of all, free delivery dissapears on final payment section. Very annoying after spending so much time picking up the design, filling etc. (Don`t know about US but in UK)
I purchased from them once and will never again.
Very dissapointed with background colour.
I picked a sandy colour. When cards arrived it is dirty white.
Quality of the cards also rubbish.
Never never again and will never refer them.
I bought one of those coupon deals for a $5 photo book (called Photo Flip book on the Vistaprint website). It was horrible, very unfriendly software. Full of glitches, photos wouldn’t load properly, format was all wrong, I had to keep logging in and out dozens of times every night I logged on to finish the photobook. Because of this I took a lot longer to complete it and it was extremely frustrating doing it over and over becuase the software didn’t load the photos properly.
I also agree with the silly pricing scheme for postage- pay more if you want it done faster than 3 weeks.
I still haven’t received the item- I just ordered it last night and have to wait 3 weeks for delivery. I am now wondering about the quality of the printing and end result after reading all the above reviews.
All in all a very disappointing experience just trying to customise my order and I will never order from them again, unless everything is free.
After using vista once and getting spammed then receiving junk floppy cards, we now use fprint.com.au. They cost more, but service is excellent and cards are the absolute best quality. You will need a design that is ready to print, no crappy template card designs with these guys, but they will design a card or you for a small fee.
Just received my first – and last – order from VistaPrint. As many others are, I am very disappointed in what I received for the money invested. Support your local print shop.
1) The lure of a low price dissolved at checkout after shipping and upsell to heavy stock “premium” paper, which is barely cardstock. First mistake.
2) I approved the image on the design page, based on what I saw depicted in their proof image. I approved “exactly the way it appears here.” Images on the subsequent pages in the design process, though, clearly show the my approved image truncated along the perimeter. Thinking that was just an issue with their website design, I didn’t worry about it. Second mistake.
Because “exactly the way it appears here” is not what I received. The cards are about 1-2 mm smaller in both dimensions than a normal business card, and that is not disclosed anywhere I could find.
As a result, the nice border graphic I added to the edge of my image is mostly gone, except for along the top and left sides, indicating that they were printed off-center and crooked as well. Yes, there is a dotted line and and an admonition to make sure that “important” text and graphics are within that line, but no warning like “…everything outside this line will be removed.” I guess they expect the consumer to take bleed into consideration in their design.
As others have mentioned, I have a high end business and I simply cannot use these cards to represent it. I’ll go back to my local printer to have this redone, and regard this simplay as $95.00 in “stupid tax.”
I ordered the premium glossy business cards from Vistaprint. Cards look good however I was unhappy when I realized the cards were smaller than standard. That’s not what I paid for as far as I’m concerned. The fact is, a smaller card can actually be overlooked if it’s mixed with other standard cards. I’ve done this myself because if you flip through them with your finger tip you can miss the smaller card. Because of this I feel Vistaprint rightfully should be considered a substandard service, at least as far as business cards go.
I ordered 2000 business cards from vista print for my company. I used the exact same template for 2 different employees. Each box of cards was off center either horizontally, vertically or just plain crooked. They were all cut terribly wrong. I would not recommend vista print unless its for a school project and you don’t want a good grade.
Easy to design. But cheap cards as advertised ends up very expensive. Poor Poor quality of card used. No thought from there end. We had made a mistake with our logo and it only had part of our company name. You would have thought they would look and think thats not right and contact us. Shocking that they charge roughly from £5 for delivery within 21 days and up to £15 for a week. What you dont know is that the slowest delivery arrived within a week. The only good thing with them is they are going to reprint on better card for nothing. Good job because we were going to ask for our money back. The silver card holder was very good quality. Would not buy cards again from there.
Not Happy…!
Cards are smaller then normal…
Major problem was background color was supposed to be Black…
They are Gray and very cheep LQQKing…
I have a Hi End Business with Low End business cards…?
SATISFACTION GARANTEE…! But can’t find and Email to say I’m Not Satisfied…!
J J from New Jersey
You claim to have a high-end business, but yet you use very poor grammar and cannot spell. I highly doubt you have any business at all, unless it’s pawn shop that you run out of your trailer.
My experience with Vista Print was to be expected with most discount warehouse type places…. You get what you pay for! The process was easy, sure, cheaper, yes, but the quality, AWFUL!
I’ve been printing my own business cards for over 9 years (through other vendors) along with coordinating production for too many clients to name.. I, like many others, found a coupon to test out at vista print and figured I would give it a try. I ordered their “new heavier stock paper” thinking that it was going to be thick enough for a door stop the way it’s advertised, and what I was after. However, it was the exact opposite. If this is their “thick” stuff I can’t imagine their normal card weight. Also, when it was all said and done my coupon didn’t work!
My biggest beef was just the sloppiness and overall print quality on the job. The cut is horrible and the print looks miserable. Keep in mind that this is the exact same business card that I have had printed at various places off and on now for nearly 10 years. So I know what it should look like and what a good job is. Overall, I would not recommend these guys to anyone. Too many other places that might not be as cheap, but certainly not expensive, that you can go to and get a WAY WAY better quality product start to finish.
I’ve had a lot of success with this company in the past and plan to throw my vista print cards in the trash and start over with this company: http://www.m13graphics.com/
p.s. – I should mention that I did get a card holder with my name on it for like 20 bucks that is pretty cool. But funny how the best thing I received from them is not what they promote or advertise about being the best at! Just my .02….
Mike Richards
http://www.one-resolution.com
I should have looked at your reviews before I ordered 1000 business cards from vista print. It’s aweful. The color is very different from the proof and looks ugly. The cuting is really bad. I would feel really bad if I use these cards to present my business!
Anyone thinking of doing business with Zazzle be warned!
I ordered 100 of their cards over a month ago now. At a cost of almost $50 they were very expensive but I loved the design.
I was supposed to receive them between 5 – 12 days after final production but have as yet not received anything.
I keep emailing them but so far have just received one reply – very early on – saying sorry for the delay.
I’ve given up hoping the cards arrive now.
A total rip off and terrible customer service!
Samantha
I completely agree with this article. Tried Vista out and was pretty disappointed with their buisness cards and flyers. I would recommend checking out printcloud.ca. Their quality is definitely ALOT better and they have pretty reasonable prices.
Sorry to hear of your unfortunate experience with Vista Print. When a client or peer or potential client tells me that they have decided to go to Vista Print I cringe and in my mind I am thinking “what an experience you will have” but I just smile.. and say “Please keep my contact information if the need arises in the future for printing and or promotions”.. guess what – 9 out of 10 contact me back with their lovely experience and I give them a “sympathy” discount of 10% :-)
Sally Nelson
PeerlessPromotions.net
Hello guys,
We run a business cards printing company, based in central london. We believe in giving best customer experience. Check out our sample pack. You will not be dissapointed with our service.
We have used Vista Print 3 times and the quality of products has been good. My only problem is 2-3 weeks after ordering through Vista our bank account gets hit for a small (under $10) amount from fraudulent websites. I strongly suggest you watch your account when ordering from Vista!
These folk are so aggressive it is almost impossible to avoid them, even when collecting e-mail. I would not use them for this reason as much as any other and if they do not get a grip they will slowly cease to exist. Too slowly for my liking. I hope they go bust today.
Wow, lots of feedback on Vista Print. I’ve been using them for years for marketing materials for my mom’s small business, it suits her very well but I’m looking for a higher quality product for me.
Stumbled on your blog post and wanted to comment because you HAVE TO check out moo.com. It’s the coolest thing for the kind of use you described. They have these great little mini cards that are just enough and unique so they make an impression. (and check out the little holder you can get, worth getting to just throw in your bag!
Note, I do not work for them, I just loooooove their product.
I would love to offer you our assistance on your promotional/marketing needs.
Please let me know if you have any questions. :-)
Sally Nelson
PeerlessPromotions.net
Oneandonlypeerlesspromo.net
Wholesalepromo
I use VistaPrint.com and GotPrint.com on a routine basis…NEVER been disappointed (except for my own occasional Operator Error!). I have learned what to order from each and i always USE the VistaPrint email-discounts to save more….any day you can save me money — I can handle flood of emails! The round-corner “almost-plastic” business cards from GotPrint.com never get tossed in the trash so customers are thrilled with that…1,000 for $47 is far better than mere “paper” cards!!
I ordered 250 premium business cards from Vista Print. They came back to me on the cheapest quality paper they could find. They were faded, smaller than the usual business card AND the design I had uploaded was altered during the print process. They had removed my chosen background without telling me. Very dismal print job and the worst quality cards I’ve ever seen. Stay away from their “premium business cards” like the plague. Have sent through my complaint email to see what they do to resolve it.
Sorry to hear of your unfortunate experience with Vista Print. When a client or peer or potential client tells me that they have decided to go to Vista Print I cringe and in my mind I am thinking “what an experience you will have” but I just smile.. and say “Please keep my contact information if the need arises in the future for printing and or promotions”.. guess what – 9 out of 10 contact me back with their lovely experience and I give them a “sympathy” discount of 10% :-)
It’s crazy reading all these bad reviews on Vistaprint.
Yeah, their shipping is ridiculously expensive. And I have to agree that they are enthusiastic with all their “special offersâ€. I’ve unsubscribed to all their emails myself.
I’ve been using Vistaprint for a year now for the majority of my small business needs. I have to say that the good outweighs the bad with this company. Once you get the hang of their templates, it’s easy to order exactly what you want. Once you’ve uploaded your photos/logos, then they don’t charge you a second time for the upload. They store them all on their system.
The best thing about Vistaprint is that they have all these free offers floating around on the web. I’m obviously not going to tell you guys all my secrets. But I highly recommend you tinker with Vistaprint a bit more. Try googling whatever you’re looking for and click the vistaprint link. Design a few things with custom photos/logos and then delete the items and… Voila’… a loophole to get your images uploaded for free. If you play around with it enough, for example, you can get 25 high gloss, tri-fold brochures for under $10 (shipping included) EVERY TIME.
P.S. I’ve called their customer service unhappily twice in the last year. Both times, they immediately rush-delivered me a replacement –no questions asked.
Thanks for the review, it was very helpful because someone suggested on line printing with vista and I was considering it but I would not have been happy if the same thing happened to me with the ongoing mails and misleading prints on my first cards. Once again Thank you.
VistaPrint is a SCAM. Ordered checks used PAYPAL, they submitted the charge twice for $96.49 once on 03/19/2012 and again on 04/03/2012. Then 4 other charges to “Fandango” totaling $142.00 were drawn on my checking account. These folks are criminals. Checks looked OK, however now I have to change my bank account and order new checks (from the Bank this time)
VISTAPRINT SUCKS !!!!!
They tricked me and mislead me into ordering 500 extra business cards which I had no desire to purchase, even with the “free shipping” they advertise, which by the way is NOT FREE, they still charged me for shipping. The worst part is I can’t even get my money back…because there is no such thing as canceling an order and getting your money back with Vista Print. Also, I can’t change my order to correct it to my desired purchase. Why would they do this? Jerks. THANKS A LOT FOR CONFUSING ME, and WASTING MY TIME, MONEY, AND PATIENCE! Grrrrrrrrrrrrrrr……..Hate you vista print!
Nothing improves. We ordered a batch of cards which came today and I am so disappointed, they are bland and do not have the clarity that appeared on the computer screen.
I have emailed them for a full refund and await their reply. It will be interesting to see what they say.
The service appeared excellent on the order side, they have let themselves down with the quality of the product.
Dear Vista;
I belong to a not for profit woodcarving club and the person who last ordered our cards has passed away so I’m looking for a new source for our next card order as we are out!
We were quite happy wqith the format of the old cards which diplayed our logo, so I’m
hoping that you can either duplicate the old ones if I send you one, or at leastget all the info
and the logo on the new ones. I am not able to do the transations online but but I will send a check as soon as we come to some agreement. thank you and I look forward to hearing from you
Sincerely yours …Douglas R. Murray
VISTAPRINT is rip off company, they offer you business cards thinner than a letter paper, it is embarassing to hand them out, plus they ain’t for free because they are charging tripple cost of the shipping cost.
Vistaprint sucks, Vistaprint is a theif with a website, vistaprint is A pro scam artist, vistaprint is full of bullsh*t, vistaprint is liar because the priority mail doesn’t cost what they are asking for, vistaprint takes too long to mail you your business cards “do they send them on Camel” a camel is faster then vistaprint service.
I purchased business cards from Vistaprint. These were of satisfactory quality; however I immediately noticed that my email spam went from about 1 email per week (and that usually ended up there by accident) to a minimum of 4 per day, advertising anything from casinos to pharmaceutical products. There were also emails claiming to be from Natwest, which was interesting as I’ve never banked with them…
I couldn’t be sure that my information had been shared by Vistaprint; however, I signed up a relative (who almost never goes online) for a Vistaprint account, and she immediately started receiving the exact same spam. I don’t believe this was coincidence. I’ve carefully read through Vistaprint’s privacy policy, and nowhere do they say that they will hand over your information to third parties. What they did was absolutely unacceptable, and I would give them no stars given the option.
Do not provide your information to Vistaprint – they will sell it, and from what I’ve read from other reviews I was lucky to only get my email address leaked, and not my bank details.
Why didn’t I read this before ordering from Vistaprint? I placed an order and must say the quality was shocking! Being a togg (photographer) I thought I’d use one of my most popular image as a background. I’ve printed the said image numerous amounts of time and it looked stunning…..then Vistaprint get hold of it and, well, Oh My Days! I might email them however as I didn’t use their sample facility I might be screwed.
Having worked in the printing industry for decades (CD jewel case inserts), I am compelled to let you know that printing black (unless it’s simply spot black) is ALWAYS tricky, for some very good (technically speaking) reasons, and ganged print runs complicate the process even more.
To nail the card effect you desire, you would need to run the black twice — once for the solid area, and then again for the screen (photo image). Of course, who is going to pay this kind of money for business cards? Well, the super rich, perhaps…
My first experience wasn’t to bad. The cards looked great and they were shipped from the factory in three days. Now, I just ordered the same item but figured I’d save a bit on shipping. I was still thinking they’d leave the factory in about three days but no, the order sits for at least two weeks (and counting). I just wrote them today and they replied that the shipping would be different for different orders (?) and that it ships from Windsor, Ontario (same place as last time). I just wrote them back to point that pout and am looking forward to hearing what they have to say. I think VistaPrint is a little confused with customer satisfaction. If I’d known my order was going to just sit there for weeks before it was shipped I would have ordered from someone else.
Hi
Like so many up here, I was looking for business card service online after a bad experience with VistaPrint. I regret I didn’t look before.
First, the paper quality sucks. you can almost see the cutting dots (ok, not that bad, but disappointing). The worst is the color. On the front it’s perfect. On the reverse side… All the blue is yellow. Try a twitter, linked in and FB logo in yellow…
I downloaded a high res picture but the finish product if pixelized.
I have a credit I will certainly apply on a t-shirt or mugs with pics of my kids for my mom.
I will relook at all the comments up here and look for a new supplier.
Did they reprint your cards? Where do you print now?
Thanks for the discussion starter!!!
4 years and still a hot topic!
I used to use VistaPrints also for cards that I designed for my clients. Usually they did an okay job on the colors, etc. My biggest complaint, apart from the hundreds already listed is that the cards are actually smaller than the industry standard of 2″x3.5″. I’m not sure why they do this, but it makes it really easy to pick out a VP card. I have recently started using http://www.hugemonkey.com, they have a goofy name, but the cards so far have been really great quality. I know they have magnets too (for David Eldridge), but I’ve never bought any so I can’t speak to their quality. I have purchased, business cards, postcards and brochures and am happy with all of them. Hope this helps.
Ray
I ordered from them the other day and you have to watch the upsells, they are as bad as Godaddy. When I got to check out they had added $5 for each image I used! I had used several, so I went back and put 3 of them together and reduced the price by $10. They then snuck in an adress label for $4 and I didnt catch it on checkout as I had spent hours designing and getting everything just right.
I think the philosophy is: “By the time the customer gets to checkout they will be so tired and confused they will click on anything”
I also ordered 3 day shipping so I’m waiting to see how soon they come and what they look like.
Vista print is ok if you have the designer to proof your files. Adjusting the curves in the photo and setting the c, m, y, k value to 100, 100, 100, 100 looks nice. buttttttttttttttttt always always always when working with black on print check the channel layers. Simply unchecking the c, m, y, k would of noticed your photo discoloration and saved you looking ummmm well not a designer.
Hello, I found your blog from google. Really great blog. Best Regards
Hey John,
I also found VistaPrint’s service to be sub-par. The best online printer I have tried is OvernightPrints.com. I also compared all of the major online printers here, if you are interested: http://www.businesscards.org/blog/business-cards-face-off-infographic/845/
I just finished purchasing with Vista Print because I needed magnets and GotPrint (http://gotprint.com, which I recommend and use for a lot of other printing) does not yet make magnets. I am very disappointed with their process and all of the upselling through the entire process. I just want to buy the stuff. I did not like the upcharge for uploading my own design. I am pretty sure that I will not use them again in the future. MOO looks very nice and I look forward to using them, but they seem to be somewhat niche for designers, photographers, and certain special marketing applications.
The place I got mine through, http://www.fingerpaintstudios.com , is absolutely unbelievable with their products. The quality is beyond even the most expensive that Vista Print offers, and only sends out a coupon email once a month if you sign up for it. I didnt even start getting those until I went back and signed up for it.
The process is straightforward and doesnt heckle you to purchase other items, it was just an overall great experience. I dabbled with the online design system, but I just went to their download section, got a template, and designed it in Photoshop. The cards for 1000 were $69, and I think $5 for shipping. When I got them, they were just perfect. The colors are all spot on to what they showed up on my screen (and their template is already setup at 300dpi and CMYK). I think they took 4 days to get here with the standard shipping.
I highly recommend this company, especially since it is in the United States. VistaPrint is from Holland and their English emails are absolutely atrocious.
VistaPrint focuses on price and specs, instead of paper and ink quality. That is why my last batch of cards was made by MOO. The price is higher, but so is the quality.
Tried vistaprint once. The cards were ultra flimsy, compared to the ones some of my peers hand out.
If anyone lives in the Toronto area, there’s a local web printer called Typo. I had my cards printed with them last time, 1,000 double-sided cards for $35, and they were just amazing. One of their reps even came down to my office to speak with me about the design, because I didn’t have one. I paid $70 to have mine done, and now I have a logo too which I can attach to my letterheads.
It pays to go local. I think the website is http://www.otypo.com.
Vistaprint have really mucked up my accounts, they took two amounts out of my bank so i phoned them to fax over to my bank which one to cancel and they never did. an
Then they proceeded to take money for email and website subscriptions which had been cancelled and now wont give the money back, and the email / website department never called me back. They have had £35 of my money which they shouldn’t have as my husband called and cancelled before, last month and they never even logged the call or cancelled subscription. I have Autistic children and they couldn’t go to their clubs because of them.
I ordered business cards from Vistaprint – big mistake. The cards are horrible, throwing them in the garbage. I even paid for the better quality paper, printing, etc.
Their customer service is a joke. The phone lines leave you in an automated loop where you can’t progress down automated system nor can you get a representative.
Their 100% Satisfaction Guarantee is horsesh*t – they are keeping my money and say there’s nothing they can do.
DON”T MAKE THE SAME MISTAKE I DID – AVOID THEM.
Vistaprint are as bad as a company can get without being sued for it! They took my order one month ago, they said it will be ‘delivered’ on the 12th of March, and it is still ‘processing’!!! Furthermore, they don’t have a costumer service representatives, no email to send your inquiries to, no telephone to call, nothing. Even if you want to cancel your order they will not refund your credit, they will give you store credit, meaning that you will still have to deal with them again!
Vistaprint was by far the worst online experience I have even had, and I have had a lot of them! No sane person should make the mistake of dealing with those indecent liars.
Hey ;
Did you try http://www.leadprint.co.uk/ they are so good. You can your cards printed half of the market price and also customer service very good.
I do not recommend anyone to vistaprint. Once you order something them you should be check your bank’s statement very carefully as they starting to take small amount from your account. I a lot of people did not notice this and they make good fortune this way!
We never had any problem with leadprint.co.uk
James / United Kingdom
I order Christmas cards among other items from Vista Print. I had used them before and was pleased with the price and product. However, several months later I notice I was getting charged $17.95 a month from a company called Business Maxx. I called them and they said because I purchased from Vista Print I now was getting a monthly membership to who knows what. They had been charging me for about a year!!! Even after I made sure they canceled the account they still charged me 1 more time before doing so!!! I have a dispute in to my credit card. I also began researching this online and learned that they have scammed many people this way. I will NEVER buy from Vista Print again. Buyer be ware!!!
NEVER NEVER NEVER order from this company (vistaprint)!!! They don’t have a costomer service number! They’re prints look faded and they didn’t print all my info on the card or abide by the proper printing instructions requested during check out.. half the adress was not on the cards.. my friend never even got his in a the mail and they said they were delivered and there is nothing we can do about it… oh ya the computer in our office I ordered the cards on, never deleted my personal information. So everytime I pull up the web site (even after logging out) all my info comes up on the home page along with my check out info and account info!! found out the other computers friends ordered on have all their info pulled up on the home page as well!! not a cood company!! dont use! Hopefully the BBB knows!
BBB
This place tries to scam you at every junction of the sales process. The button you use to continue to the next page ends up buying you more merhandise on the last page if you don’t read it carefully. You cannot change your order once you have hit the button either. You can only cancel it for credit meaning you can’t actually cancel it either. I am highly dissatisfied with this process.
I used their services and found that they used under the belt strategies and love to scam their customers. Awful marketing, worst i ever came across, however, i did receive what i ordered .
I ordered some cards from VistaPrint, uploaded my OWN design AND paid full price for the product. When I got it in the mail, I saw that they placed their logo on the backs of all the cards. As a graphic designer, I was not happy with this. The work was mine, the ideas were mine- all they did was print it. Not only did it look cheap and ugly, I had to spend extra time cutting out square sheets of paper to cover it up. I then placed my logo stamp on that. NEVER using them again!
I need to speak up on these issues, in 2008 I had ordered business cards and LRG postcards to sell (both my designs which I composed on the site) from VISTA.
I received the product within the time I had been told, both I found of very good quality and the results had exceded my trepidant expectations.
I am in the process of ordering more postcards and I truly hope that the same quality will be repeated.
Pros: Cheap
Cons: Terrible quality, high shipping charges, customer service not very useful, no quality control over products
I had 2 kinds of business cards printed. Their “premium” matte finish is basically a cheap looking thicker cardstock. On one of the business cards there was a red streak on all 500 cards, on another they printed it on the wrong paper. I called and their customer service was not very friendly. They did credit me the money back into the account, but I will probably never use them again unless it’s for a cheap flyer. They have zero quality control over their products, and count on the fact that customers will either not care, or they will just reprint if something comes out wrong.