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  1. Interestingly, some asked about Jumbo Frames. I’ll come at this from left field: we use a different product (Thecus), but did extensive Jumbo Frame testing.
    What we found: Jumbo Frames provide zero advantage, as long as you’re using an efficient networking protocol. And the majority of people today ARE using efficient networking. Key: SMB2 vs SMB1. Modern Windows etc OS’s, including Samba, use SMB2. We get as close to 100% of theoretical network bandwidth as you can imagine, on a gigabit LAN, using a fast device at each end.

  2. Above you eluded to the Drobo mSATA SSD Accelerator feature; it’s difficult to find “compatible” mSATA cards out there based on the Drobo website (i.e. the information there is a few years old and the cards are now EOL).

    Which mSATA card did you use and/or do you have one you could recommend? Perhaps the 120GB Samsung EVO 850 mSATA card?

  3. I have a Drobo5N, and while the product hardware wise is fantastic, the service from Drobo I’ve received over the years (I’ve had a few of them) is just awful. For future reviews, I’d encourage you to do a test service call for both. Upgrades with the Drobo have never gone smoothly, and more often than not have turned into nightmares. I’m in the process of dumping Drobo for Synology, because I’m running out of space, and I’m too afraid to touch the Drobo.

  4. Thanks for your review.

    I have been considering the options for a small business that require simple file sharing and time machine backup. For this reason, I will be recommending the Drobo, for ease of drive replacement, variety of drive sizes, and reduction in manual intervention for maintenance.
    It does concern me that in the event of device failure, that data on the drives cannot be accessed from another device, however from the various reviews, it seems that Drobo offer this service, if you have purchased the DroboCare support.
    Thanks for covering a large amount of information, and time taken to analyse the various options.
    @GeekEvangelist

  5. For those people wanting to have a secure network enviornment and a secure NAS, forget about Drobo, you can’t use any form of encryption, Synology, you can use standard 256-bit AES encryption, performance will drop, but all encrypted storage suffers from a performance loss compared to non-encrypted storage.

  6. One huge disadvantage with Drobo that the review did not mention: if you ever (god forbid) you need data recovery out of Drobo disks, you are at the mercy of Drobo (the firm), while with Synology (and other NASes utilizing ext4) there are numerous tools (and people) able to do data recovery.
    I was also a Drobo customer up to 2.5 years ago, with the original 4-bay Drobo. After big problems and bad support, I switched to Synology and a DS1511+ and it was like seeing the light of day after being my whole life in the dark, both for functionality as well as speed.
    As for link aggregation, I find it very easy to configure (any 70 year old who knows how to handle a smart phone or Facebook should find it easy) and a big difference in speed, even with only one PC.

  7. I called Drobo re: Drobo Dashboadr upgrade that failed on my Mac.
    Answer: The upgrade is for the newer Drobos and I should move to a newer device.
    My question: Could you talk about the vendors’ support of their product and how long they provide the same support?

    Thanks

  8. You are wondering why Synology can’t recover quickly when you plug the disk back in…
    I am wondering why you expect it to just work…
    It’s not a use case, it’s a test you’re doing that no one will do in normal conditions.
    Now, when a drive fails, you remove and replace it. New drive is verified and then used to increase reliability of the raid volume. By removing and adding the same drive, you’re just pretending something happened when it did not. Synology would have to have special code path that detects the drive is still in same state as before removal, and you’d have to have no mutation to the remaining drives while doing so. (mutations to the volume could still work, but would mess with balance of volumes)
    Then eventually it could say nothing happened. All this would serve almost no purpose.
    Supporting this ‘feature’ is most likely possible, just wasn’t a priority for Synology I guess.

    1. Well Christophe, the reason I expect it to be quick is that Drobo will detect and recover from a disk being removed almost instantly. You pull out a good disk, put it back in, and it doesn’t have to go through an entire rebuild process.

      It might not have been a priority for Synology, but it just works with the Drobo.

    2. I agree with you completely. But Drobo did think of it and doesn’t share this weakness.

      And as to why this might happen? How about accidentally bumping the front of the drive and it popping out? Or how about removing the drives for transport or inspection? There are many valid reasons, but with the Synology you better think twice…

  9. I bought a Drobo FS several years ago and populated it with 3TB drives (the largest then available). About a year and a half later I added a Drobo 5N pupolated with 4TB drives. About six months ago I added a second Drobo 5N & 4 TB drives. Absolutely no problems at all with either drives or Drobos, which I use for backups, file storage, and media streaming. I really appreciate the ease of setup. I tried using Plex but apparently I’m not experienced enough to get it to work, so I use PlayOn on a dedicated laptop, which works for me as the app is available for Roku boxes. I seriously considered a Synology, but after reading your article I’m glad I didn’t. It’s just more than I (70-year old who doesn’t like hassles or frustration) want to deal with. Now that 6TB drives are out, I can add 6TB drives, one at a time, to any of my Drobos and they will merely integrate it into the stack without any fuss. Best thing about your article is that I won’t be considering Synology any more. My next NAS will be either another Drobo 5N or a Drobo 800FS. Thanks for making that decision easier.

  10. I have tried many different NAS systems over the years and Synology is by far my favourite. I have an expansive home Media collection comprising of DVD, BluRay, 3D-BluRay, CDs and Photos which are all stored in uncompressed format as quality matters more to me than space. Before selecting a NAS I do a LOT of research to see what is currently the best out there.

    My most recent purchace was the Synology DS1813+ which beats the Drobo equivalent by miles. Yes the Synology costs more but you get an awful lot more NAS for your money.

    One point that you make in your review is that the Link Aggregation is only available on expensive switches and difficult to set up so you are ignoring the feature. I’m sorry I completely disagree, you have just ignored a huge feature out of hand through what seems like lack of research.

    I have both a DS1512 and a DS1813, the 1512 has dual port link aggregation and the 1813 has quad port link aggregation. Both of these NAS are plugged into a Netgear GS716Tv2 16 port Switch which was less than £150 you can get this in an 8 port model for around £70 which I consider cheap for a good quality switch. Setting up the Link Aggregation was as simple as clicking the 4 ports on the switch that the NAS was connected to and adding them to a Link Aggregation Group (LAG), it wasn’t exactly rocket science. If you are connecting on a single machine you may not see much difference but start connecting multiple media devices to it and you very quickly see the difference!!! I am streaming 3D video from this NAS to 2 TVs and HD content to a further 2 TVs with no sign of performance issues, I can have all 4 TVs streaming content, all 4 Iphones streaming music and the 2 ipads streaming video and not a single stutter, try that on a single port connection and see how far you get.

    The only reasons anyone should consider the Drobo over the Synology are
    a) you are on a tight budget
    b) you are technophobic and need everything to be done automatically for you (in which case is a NAS really the right thing for you to own?)
    c) you live in a cupboard under the stairs where space is of an ultimate premium that a couple of centimetres really matters.

    I would strongly recommend Synology as the way to go for anyone serious about their data storage, if you have a high end media system like we do then you want a NAS to be able to keep up the pace and for me it was worth every penny.

    1. You make very good points, and my suggestion that Link Aggregation was not easily accessible may not seem like rocket science (and you’re right, its not) it does require active participation to make it work. And I can tell you that 98% of people won’t know that, or won’t take the time to set it up, which was the only basis of that comment.

      At our office we use Link Aggregation and it is great! But its also been my experience that the kind of people who are comparing Drobo against Synology, QNAP, Thecus or any other NAS are not exactly the kind who know as much as those who simply are experienced enough to buy a more complex NAS and be done with it. ;-)

      Cheers,

      John P.

  11. I was recently in the market for a high-end NAS device to serve the house media and handle daily backups from a couple of servers. I ended up with a Synology DS1813+, two big things sold it for me, firstly was Drobo’s proprietary RAID software which would tie me into their ecosystem for as long as I didn’t have enough drives to duplicate my content away. Second was their failure rate, I’ve read a lot of horror stories over the years about Drobo reliability.

    The icing on the cake is Synology’s DSM software and available packages. My server has been running 24/7 for around 5 months now with zero issues whatsoever. Do not regret my decision in any way.

  12. You forgot to mention that the Drobo5N can withstand an immediate power failure with it’s internal battery. I forget how long it will last, but it will certainly be able to shut itself down gracefully once AC power is lost. IIRC I actually set mine up with the power disconnected for a little while, so it definitely runs without AC power and I’ve witnessed the auto shutdown kick in on more than one occasion, so that does work properly.

  13. One important issue: Synology does not support Mac OS Extended (Journaled) file system, so it can’t be used with iPhoto/Aperture image libraries! I bought a DS1512+ for photos and was not aware of this :-(.

    1. You forgot to mention that the Drobo5N can withstand an immediate power failure with it’s internal battery. I forget how long it will last, but it will certainly be able to shut itself down gracefully once AC power is lost. IIRC I actually set mine up with the power disconnected for a little while, so it definitely runs without AC power and I’ve witnessed the auto shutdown kick in on more than one occasion, so that does work properly.

  14. Plex also runs on Synology NAS units quite well. Having owned products from both companies there is absolutely NO comparison. I will never ever buy another Drobo product again. Their support when the first started up was great. It has since plunged into the depths.

  15. You mention about link aggregation:
    “The network switch must be configured specifically for aggregating … which is NEVER going to happen on any consumer router”
    However, there are consumer routers that offer link aggregation these days, such as the netgear prosafe GS108T, which is < $100.

    It's not something that most purchasers would need, but it's not true that link aggregation is "only [on] a big ass pro switch like a Cisco."

    Other than that, I found this a useful review; thanks.

  16. So, interesting review. I meant this to be a short post, but it’s become a long one …

    I think there are some key things that are not getting called out :

    1. Setup of these connections in Windows (network drive? SMB?) or Mac was ignored. What is the protocol used to transfer files to/from the devices ? SMB vs NFS vs FTP vs SFTP vs FTPS vs HTTP vs HTTPS ? Notably the windows stack should provide better performance over SMB than Mac which gets it from Samba. These will give you noticable different results simply in how these are architected. Most notably the RTT of connections between the devices and file sizes chosen. Simple ping tests should indicate which is speedier in processing packets. Exposing these across VPN or through a port forward offers different challenges for those on-the-go — notably that Asus router offers some cool options to marry together these. The (lack of?) security would be interesting to see here.

    2. Overhead in accessing files from the local machine would be good. The choice of protocol would likely drive this decision. Notably, that lightningbolt adaptor is probably chewing on your CPU if it works anything like USB. The hardware specs between those beast laptops are seriously different, so this would need to be done 2x, 1 for each laptop type. Picking the really new hardware is cool and I know this is consumer focused, but a network tap would be the way to measure these blips and streaming content.

    3. “auto discovery” is a nice tool, but when you’re not using it then it’s announcing on your network. A security hazard if anyone gets by the weak password you put on the wifi network. Does Drobo shut off this auto-discovery after it’s been contected by the config tool ? Detecting the IP address by using the ROUTER is the better approach here, using Fing is like using a sledgehammer to your network and requires an Android or iOS device — but would usually work since people don’t have consistent interfaces to routers, don’t know about nmap and generally have no idea what an arp table is. The extra device seems lazy. You’ll see which DHCP lease it’s picked up at the router or a quick ping on the subnet will find the device. You should also note that choosing not to assign a specific IP address to the MAC of the device may result in the device “moving” to another IP on the network. A troubling issue for newbies if DHCP leases move around on you, things power on/off, etc.

    4. Would have loved to see more rigor here with SNMP tracked statistics, might have made your life easier too :-). Integration into existing SNMP monitoring solutions (note that the Asus can act as a monitoring aggregator with a bit more config). These NAS devices probably have temp sensors available to tap into too.

    5. There’s some bias to the Drobo from the start. I suspect that was because it was easier to setup.

    6. The addition of an “always running” application on the accessing device seems like a waste of CPU to me. Is it the only way to manage and access the Drobo ? How about usage stats here ? It’ll likely chew into laptop battery performance over the long haul.

    7. Do either of these devices reach out to their respective parent companies and ask for updates ? If so, what do they pull down and what do they upload at the same time ? (system stats? versions ? any info about the files stored ? access habits? )

    8. “Apps” is a funky term I think you’re adding a lot of creedence to. Given the OS that these are running makes one easier or harder to develop for, it appears they’re both based on Linux and their applications from one should work almost seamlessly on another given a bit of elbow grease from either company’s perspective. An interesting choice (dropbear for both?)

    9. Given that these devices purpose to be RAID, then we’re missing a “power failure” test here. What kind of data loss occurs during a transfer test when the power is pulled ? Which proprietary RAID solution writes or recovers what you’ve sent to the array ? Any RAID5 write hole to watch out for here ? (any ZFS-like or BTRFS like properties?) Is it any better than my own roll-your own array + battery backup is what I’m getting to.

    10. How about snapshot support for the filesystem, to support incremental backups to another device ? Do either make it easy ?

    11. Probably not one for all consumers, but running jumbo frames would likely have upped your performance significantly. Any thoughts to giving that a flip on the interfaces by hand or having the router announce it for all devices on the network (DHCP has this feature)? Should noticably reduce the CPU load at both ends in processing all those small packets during file transfers.

  17. I have a Drobo at home and a synoloy 1516 in my office. both are great.

    on the drobo I had a drive crash. I replaced it and after about 16 hours all my data was restored without any action from my side. I also had access to all my files during this time. I didn’t loos one single file. It was all there. i love it. If a second drive would have crashed i woudl have lost data. But on the N5 you can choose for the option of 2 drives crashing and not loosing data. (it works on the synology as well).

    On the other side, Im only a power user and not a pc/mac expert. So I had to invest serious time to get the synolgy running on several machines and the remote access on my data is not always working as it should. a can fully agree with all the facts stated in this review.

    Synology gives more options, but you need to be good at pc/mac. not only a user. If you want things to work right out of the box. get a drobo.

  18. I’d be curious of the performance differences in Synology when using hybrid raid and not. Dealing with different sized disks can make underlying storage decisions a touch slower. This could account for part of the performance difference between drobo and Synology, though not all of it.

  19. The Synology, SHR is the default selection when creating a volume. The extra effort is required for selecting a standard RAID volume. Also, the expansion devices such as the DX513 are features of the DS1512+ over the Drobo as it increases the 5 drive capacity of the DS1512+.

    1. I agree. I just set up my Synology NAS yesterday. Synology Hybrid RAID allows using drives of different capacity and upgrading by swapping out a smaller drive for a larger one. And it’s not that technical, but to get the most out of it I will need to lean heavily on the Synology tutorials, which I find pretty good.

  20. Thank you for the best review of these devices I have seen so far – well done!
    One thing I do find could be added is that Drobo claims that their SSD technology can improve loading speed significantly for example for showing photo-thumpnails and similar which are loaded repeatedly. You write yourself that there is an initial burst of ~120MB per sec, does this have any practical possitive effect or should one forget about the SSD altogether? I think this is an interesting point since the SSD makes the whole system somewhat more expensive, but maybe worthwhile due to the speed improvement? Also I have read elsewhere that it’s easier to add the SSD in the beginning, so many users would want to know what the improvement it gives right away.

    As said – otherwise hands down super review! Agree 100% on the link aggregation topic… just reviewing what it would take to make it work took me a while to find out…

    Best regards,
    STJ

  21. I am very interested in finding the result of this comparison. I have been using a Drobo FS worked great for two years and has been had constant problems for the last 6 months. I am looking at the Synology DS1512+ as a replacement. DroboCare (care not would be a better name) , says purchasing the Drobo 5N would be the answer to my prayers.
    I see from the original post is has only been a month is there any early remarks you would like to post?

    1. Well the DS1513+ is now out and still no review. :(
      Depending on the tests conducted you might want to use the new DS1513+ or at least get a memory upgrade for the DS1512+ since it will soon be history.

    2. I saw on their Facebook that Decrypted Tech has one started. Check it out on Synology Facebook, looks really nice. That’s what I’m getting!

    3. I had a similar experience w/ my Drobo FS-5. ONly worse. During my DroboCareless warranty, they were unable/uninterested in addressing a problem I had. This is in addition to the unit being embarrassingly slow and constantly dis-mounting. Didn’t matter if I used the Drobo App or Mac OSX to mount. Made using the unit for TimeMachine useless. During my warranty, the only thing they were sincerely interested in doing was getting me to purchase a 5N. The discount they were offering me for my FS-5 trade in (only months old) was as insulting as their customer service. And this is DURING my warranty.

  22. I have googled so many times to see if there was such a review available. Good stuff!
    Remember to test if an MSATA disk in the DROBO 5N makes a difference or not!
    It seems to make a significant change to the Drobo 5d, but I have not been able to find anyone who have tested the MSATA effect on the 5N. That is – if for example commonly read files, such as picture thumpnails, load more quickly after a while. I presume it’s a bit difficult to test, but would indicate the real-world performance better I suppose.
    Keep up the good work!

  23. Hi John.
    In order to do some serious testing and benchmarking I would suggest you to give a try to the free Intel NAS Performance Toolkit (NASPT) which is specifically designed to enable direct measurement of network attached storage performance.
    Even though it is declared as end-of-life and therefore no longer supported it still is (imho) a nice piece of software.
    The only one drawback is that the software is only WinXP compatible, so either you have an active WinXP OS-based machine or you can virtualize one.
    That being said, I think it is worth a try:
    http://software.intel.com/en-us/articles/intel-nas-performance-toolkit/

  24. I am very anxious to see this, as i need to buy one of them.

    Drobo appeals with its simple interface, however i have used the single bay synology before and loved the DSM options etc.

    When do you think you will be able to post the update?

    Thanks!

  25. Looking forward for this. I have a DS1512+ which I am selling to get a Drobo 5N.

    I had a Drobo N before but was too slow.

    The DS1512+ is faster, but nowhere as fast as the advertised speed without Link Aggregation. Synology also told me that speed depends on the size of files being transferred. 100 files of 1Mb each will transfer fastest than 10 files of 10Mb each, which makes speeds even slower in my workflow. I wish I new that before I bought.

    People rave about their customer service but i found it lacking. They took several days before I got a reply, and a couple of days for a follow up reply. Their latest DSM4.2 also broke my TimeMachine backups, and wasted a lot time in communication and sending logs before they admitted it was a bug in DSM, and have to wait for an update…. and in the meantime TimeMachine cannot reliably work. That triggered the ditching of both my Synology NASes and go back to Drobo.

  26. I am very interested in this comparison! This will be very interesting.

    I was first looking at the Drobo 5N but then got interested in the DS1512+. I was just about to buy the DS1512+ until I heard of the DS1513+ announcement. Still can’t get a date for the release of the DS1513+ so I’m holding off.

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